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Home / Shipping & Returns

Shipping & Returns

Every order is placed and paid securely on Etsy, with Etsy Purchase Protection.

Shipping

• Processing: each piece is 3D printed to order and ships within 1–3 business days from Mississauga, Ontario.
• Canada: free shipping, typically delivered in 2–7 business days.
• United States: free shipping on every order, typically delivered in 4–9 business days.
• Other countries: flat-rate shipping shown at checkout, typically 6–14 business days.
• Tracking is provided on every order through Etsy.

Returns & exchanges

• Returns and exchanges are accepted within 30 days of delivery.
• Items must be returned unused and in their original condition; the buyer covers return shipping unless the item arrived damaged or wrong.
• Personalized/custom items can't be returned unless they arrive damaged or incorrect.
• Arrived damaged? Message us with a photo within 7 days and we'll reprint or refund.
• Cancellations are accepted within 3 hours of purchase.

To start a return, exchange or cancellation, message us on Etsy. Refunds are issued through Etsy to the original payment method.